This policy explains how EVtoU ("we", "us"), which operates GAC Export by EVtoU, handles information when you visit this website or contact us. We only collect what we need to answer vehicle and export inquiries.
What information do we collect?
- Inquiry details you submit — name or company, WhatsApp/WeChat number, email, destination country or port, vehicle of interest, quantity and your message.
- Messages you send us by WhatsApp or email, including any documents you share.
- Usage data — if analytics is enabled and you have not declined it, Google Analytics collects information such as pages viewed, approximate location, device and browser type, and clicks on contact buttons.
How do we use it?
- To reply to your inquiry, prepare quotations and proforma invoices, and arrange orders you place.
- To coordinate inspection, export documentation and shipping for your order.
- To understand which pages and vehicles are useful so we can improve the website.
We do not sell your personal information and we do not use advertising cookies on this website.
Who do we share it with?
Inquiry details are delivered to our internal sales tools so our team can respond. When you place an order, we share the details needed to fulfil it with parties such as vehicle suppliers, inspection providers, freight forwarders, shipping lines and customs brokers. We may disclose information where required by law.
Contacting us through WhatsApp means your messages are also processed by WhatsApp under its own privacy policy.
Cookies and analytics
This website may use Google Analytics cookies to measure traffic. You can accept or decline analytics in the cookie banner; your choice is stored in your browser. You can also block cookies in your browser settings or use Google's opt-out add-on.
International transfers
We are based in China and work with buyers worldwide, so information you send us may be processed in China and in the countries of the service providers involved in your order.
How long do we keep it?
We keep inquiry and order records for as long as needed to respond, complete orders, keep business records and meet legal obligations, then delete or anonymise them.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing [email protected]. We will respond within a reasonable time and in line with the law that applies to you.
Changes
We may update this policy. The date at the top shows when it last changed.
Questions? Contact us.